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West Valley Detention Center
Call 909-350-2476


9500 Etiwanda Avenue, Rancho Cucamonga, California, 91739. Parking is available at the West Valley Detention Center.

Visiting Hours

If you plan to visit an inmate at the West Valley Detention Center, in Rancho Cucamonga, California, you should know that it is one of the largest jails in California—housing up to 3,347 inmates. Therefore, it is likely to be very busy on the day you choose to visit. You must call to schedule your visit at least one day in advance; and, you should arrive at least 30 minutes before your scheduled visit.

You may visit an inmate at the West Valley Detention Center, which is also known as the San Bernardino County Jail, Wednesday through Sunday from 8:30 a.m. to 9:00 p.m. Before visiting an inmate, you must call the San Bernardino Sheriff's Department Centralized Visiting Appointment Center at 909-887-0364 to schedule your visitation. The Appointment Center is open Tuesday through Saturday from 8:00 a.m. to 5:30 p.m. When you reach the Appointment Center, a scheduler will tell you whether the inmate you plan to visit is eligible for visits. To reach the West Valley Detention Center directly, call 909-350-2476.

Attorneys and bails bondsmen may visit the West Valley Detention Center at any time. Members of the clergy should call the Glen Helen Rehabilitation Center at 909-473-1761 during regular business hours to schedule a visit with an inmate.

The West Valley Detention Center, operated by the San Bernardino County Sheriff's Department, primarily houses pre-sentenced county inmates. The West Valley Detention also houses sentenced inmate workers and federal inmates.

Visiting Procedures

Inmates at the West Valley Detention Center are allowed to have one 20 minute visit per day. Up to five (5) persons may visit an inmate at one time. Children are counted as visitors.

Booking Information

You may also obtain information about a person who has been arrested and taken to the West Valley Detention Center by calling the San Bernardino County Public Information Line at 909-350-2476 at any time. To get information about any inmate online or to perform an "out of custody search," go to the San Bernardino County Sheriff's Department Inmate Locator at http://web.sbcounty.gov/sheriff/bookingsearch/bookingsearch.aspx.

Visitor Restrictions

Only visitors with a valid photo ID will be allowed to visit inmates at the West Valley Detention Center.

Officers at the West Valley Detention Center may deny visitation rights to anyone for any number of reasons. Visitors with outstanding warrants, traffic or parking tickets should not visit the West Valley Detention Center, as they may be subject to immediate arrest. Ex-felons, persons on probation and persons formerly incarcerated in State prison must contact the Watch Commander to first obtain approval to visit an inmate at the West Valley Detention Center.

Telephone Access & Mail

During booking, the person being held in the West Valley Detention Center, ("the arrestee"), may be allowed to make free telephone calls. Arrestees/Inmates may not receive calls or phoned-in messages, but may make collect calls or use calling cards once housed.

You may send mail addressed to an inmate at the West Valley Detention Center to:

[Inmates Name & Booking Number]
9500 Etiwanda Avenue
Rancho Cucamonga, California, 91739

Getting Money to an Inmate

In order for an inmate to purchase any item from the West Valley Detention Center's commissary, the Jail's store, an inmate must have "money on the books." If at the time of booking, an inmate has money in his possession, that money will be placed into the inmate's "bank account" or on the inmate's books unless the inmate's money has been entered into evidence. An inmate may use his money on the books to purchase goods such as toiletries, snacks and phone calling cards. To add money to an inmate's books, send a U. S. Postal money order or bank money order to the address below along with the inmate's name and booking number.

Cash can be put on an inmate's books but it must be done in person at the West Valley Detention Center. Money orders or bank checks sent via the mail must be signed and made payable to the inmate. Mailed-in money orders or bank checks cannot exceed $200.00. Since the maximum amount an inmate may receive or carry on his books is subject to change, you should contact the West Valley Detention Center at 909-350-2476 before sending or delivering money to the Jail. To put money on an inmate's books by mail, you must mail the money order or bank check to the following address: [Inmates Name & Booking Number], 9500 Etiwanda Avenue, Rancho Cucamonga, California, 91739.

Facility Information

At the West Valley Detention Center, medical and mental health services are provided to inmates from the time of their booking through their release. West Valley Detention Center's Food Services Division offers culinary instructional programs. Inmates who participate in the Food Service Program attain certification in food safety and management.

How to Bail an Inmate Out of Jail

Need to bail someone out of jail? Click here for more information.

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